Shipping Policy

Shipping Policy

At Tilasmi Jewellery, we are committed to providing you with a smooth and efficient shopping experience. Below is our shipping policy to help you understand how we handle orders and deliveries.

Shipping Methods and Costs

  1. Shipping Options

    • We offer various shipping methods, including standard and expedited options, depending on your location and preference.
  2. Shipping Costs

    • Shipping costs are calculated at checkout based on the selected shipping method and your delivery address. Free shipping may be available on orders over a certain amount; please check our website for current promotions.

Processing Time

  1. Order Processing
    • Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be longer. You will receive an email confirmation once your order has been shipped.

Delivery Times

  1. Estimated Delivery Times
    • Delivery times vary based on the shipping method chosen and the destination. Generally, you can expect:
      • Standard Shipping: 5-7 business days
      • Expedited Shipping: 2-3 business days
    • International shipping times may vary and are subject to customs processing.

Tracking Your Order

  1. Order Tracking
    • Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package online.

International Shipping

  1. International Orders
    • We are pleased to offer international shipping. Please note that customs duties and taxes may apply and are the responsibility of the customer. Delivery times may vary based on the destination country.

Issues with Delivery

  1. Lost or Stolen Packages
    • If your package is lost or stolen, please contact our customer service team immediately. We will assist you in resolving the issue.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at support@tilasmi.com or +91-8273332666. We are here to help!

Thank you for choosing Tilasmi Jewellery!